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Once you have received the brochure and you would like a Town and Country designer to visit your property, you can contact the London design office to arrange an appointment.

You will not speak with a sales person as we believe the fulfillment of the design process should receive the care and attention afforded only by a professional designer. You will speak to a member of the team who will ask you about your property, what is it is you are looking for and what it is you want to achieve. Armed with this information, the appropriate designer will be briefed on your project and they will call you directly to arrange an appointment.

As with any architectural job, understanding the requirements in full is vital to successfully completing a project. Following a preliminary visit to your home to discuss possibilities and expectations, you will receive our designer’s impression in the form of a sketch; an impression that matches your immediate thoughts with Town and Country expertise.

If you would like to proceed to the next stage, we will commission some formal drawings. These drawings will show exactly how the glass building will look on your property. Each Town and Country design is meticoulsy worked on for up to a day.

Over two decades, our small design team have honed their skills in the specialist field of glass building and this vast experience is worked into each Town and Country proposal. This coupled with an in-depth knowledge of bespoke joinery construction, glass and steel engineering, and a passion for period and contemporary detailing is what separates Town and Country from other conservatory companies.

Since every location is unique, so must every design be. Whether the design under consideration is a conservatory, orangery or roof lantern, our clients will never find us using stock designs or sections. Each Town and Country project is created from scratch and created specifically for your home.

And the possibilities, to coin a phrase, are endless. Within the constraints presented by space, as well as the aesthetic demands of the situation, the building or project is what you want to make it. Our range of details are as flexible as the customer’s fancy dictates and the choice of material itself; timber, glass, finish, colour, utilities etc are the variables which give depth to a building’s individuality.

All these elements are agreed and specified in our detailed design proposal. The result is an exclusive design in glass; a collaboration between the client and Town and Country that satisfies the expectations of both.

The designer will visit your property for a second time to present the design. Similarly, you could make a visit to the design office in London to see an example of a Town and Country building at first hand. Wherever you decide to hold the presentation, we will talk through our proposal in detail and explain our decision in choosing the different elements that we have created to work in harmony with your property. Attention to detail is our paramount concern. If you are not happy with any part of the design, we would make a revision to the design and re-present it at a later date at no further charge.

There are only two elements which make all Town and Country projects the same as one another. Firstly, that the design is in sympathy with surroundings and secondly that it is based on the clients’ requirements. Our buildings echo the forms and styles of their parent buildings, contributing to a harmonious whole. Perhaps the greatest tribute that could be paid to a new conservatory is that it appears as an original part of the house.

Whether planning approval is required, we can obtain it, providing perspective drawings where necessary. Where a client has employed an architect to handle other works on the property, we naturally work in conjunction with the architect and liaise closely with any other relevant bodies including contracted builders for example.

Over the years, we have built up excellent working relationships with many local authorities and Town and Country proposals are acknowledged to be of an extremely high standard.

On agreement of a design and acceptance of our quotation, Town and Country will prepare production drawings which include details for the builder. In short, we cover all aspects of a project.

Each Town and Country building is individually crafted by a team of expert joiners, many of whom have been with the company since the start. We are proud of their longevity at Town and Country, impassioned by their skill and dedication to quality craftsmanship.

Whatever the size and scope of a design, the same meticulous attention to detail marks all our work – from smaller roof lanterns and conservatories, to orangeries on the grandest scale.

A project can take approximately three months to be crafted in the workshops and we would highly recommend a visit. We are under no doubt that you would find it a worthwhile trip in terms of seeing the high level of work and skill that goes into each fine glass building.

In addition, as part of our complete design service, we can also design and manufacture new and/or replacement joinery to enhance your new glass building, for example windows and doors.

The Town and Country team comprises of six key personnel, allowing personal contact with clients at every stage of a project from planning to completion. We are with you every step of the way to liaise with your builder, architect and/or interior designer. Our Design Director in the London office oversees all design drawings. The Financial Director and the Technical Director are based at Town and Country’s Norfolk workshops and oversee the scheduling and technical requirements respectively. The Managing Director supervises all aspects of production and project management. In addition, we have a dedicated Client Liaison Manager based in our London office to channel your queries and resolve any problems. The team is of course supported by all the craftsmen at Horningtoft working together to create the very best in fine glass buildings.

Following the completion of your of your fine glass building, you can rest assured that the high standard of construction is fully guaranteed, giving a life of lasting pleasure. There now remains the enviable task of adding a personal stamp; considering the flooring and furnishings, choosing the plants and artefacts that transform a house into a home – and equally, a conservatory into a harmonious living area. Lighting, heating, ventilation and shading – these important elements are easier to incorporate into conservatories than ever before ensuring that the ambience of these unique buildings gives a sense of pleasure indivisible from their sense of function.

Town and Country are happy to offer further advice and ideas on these finishing touches both for the interior and exterior of the building and we have an approved series of suppliers for elements including cabinet joinery, stone flooring and blinds. After the creation of the conservatory, the real life in it begins and we have no doubt that you will take as much pleasure from the building as our designers and craftsmen have put into it.